As we described in part 1 of this series, the COVID-19 pandemic has accelerated the switch to online grocery shopping, pressure-testing operational agility and existing systems along the way. It’s been a shifting period of adaptation as grocers seek to balance the need to serve the community and overcome capacity bottlenecks with an eye on the future of their business. As online shopping becomes a consumer preference, the industry needs to invest with speed and discernment in digital and omnichannel capabilities. The challenge is finding a tailor-made solution that checks all the boxes: health, safety and speed to value. 


 

At LogistiVIEW, we understand that efficient warehouse operations are at the heart of every company, especially in retail. In the wake of COVID-19, retailers across all industries are forced to pivot and radically restructure their business and operating models, and there is perhaps none more critical today than grocery. Leaders who do not take measures now to adapt to new consumer behaviors risk falling prey to negative impacts that will long outlive the virus. In this 3-part series, we’ll outline the next steps grocers must take to ensure they will prevail on the other side of this pandemic.


 

VISION PICKING REINVENTS WAREHOUSE TRAINING BY TAKING IT OUT OF THE CLASSROOM AND EMBEDDING IT INTO THE WORK ITSELF

Mention the word “training” in a warehouse and most people think of classrooms, handouts, long ramp up time and the inevitable re-training. This long resource-intensive process stands between every new hire and the productivity you’re paying them for.  And at peak when it feels like the season is ending just as people finally master all they need to know, training can’t move fast enough.


 

WHEN IT COMES TO WAREHOUSE PICKING, VISION AND VOICE ARE SIMPLY BETTER TOGETHER. HERE'S WHY.

When speaking with warehouse operations teams, we’re often asked whether Vision Picking is better than Voice or RF picking. Our take from seeing inside hundreds of picking operations is actually that vision and voice are better together.


 

HOW CAN WAREHOUSES DE-RISK NEW TECHNOLOGY, AVOIDING CHANGES TO LEGACY SYSTEMS, WHILE STILL REINVENTING PICKING? OUR CEO EXPLAINS

“Our system can’t do that.”  We hear this all the time from warehouse teams about their legacy systems.   

The fear is that that their existing WMS/WCS system is just too old, outdated, under supported and over modified to work with new technology, like vision and voice picking through Augmented Reality wearables.  Or worse, that the only way to make this work is to make significant changes or even replace the entire system – resulting in operational risk, painful software integration efforts, long timelines to launch, and increased costs that eat away at ROI. 


 

CURIOUS HOW DISTRIBUTION CENTERS ARE BRINGING AUGMENTED REALITY (AR) VISUALS PLUS VOICE TO THEIR OPERATIONS?

Get an in-depth look at LogistiVIEW customer, Peter Millar's, implementation in this case study. A detail-packed, 21-page step by step look at their implementation, this case study gives a 360 degree view of this customer’s rapid journey to AR-operations live for peak season rush.


 

UPGRADE YOUR WAREHOUSE WITHOUT CHANGING YOUR EXISTING SYSTEMS

In today’s world, change is the only constant. To meet it head on, distribution centers are making radical changes to their operations thanks to Augmented Reality visuals plus voice. 


 
HEAR FROM THE TEAM AT A LEADING APPAREL RETAILER HOW THEY USE LOGISTIVIEW IN THEIR OMNI-CHANNEL WAREHOUSE

Peter Millar’s Operations Director and more explain why bottle-necked conveyors lead them in search of urgent solution to add DC capacity – and how LogistiVIEW allowed them to change the outcome of peak season. 


 

FOR COMPANIES THAT RELY ON THE HOLIDAYS, THE CLOCK IS TICKING TO BLACK FRIDAY AND THE HOLIDAY SEASON

One thing is very clear: consumer expectations of excellent e-commerce fulfillment are on the rise. Distribution and fulfillment is the critical last step of the perfectly executed holiday push and the next 90 days will make all the difference in being ready. The time to prepare is now.


 

WAREHOUSE WORKERS CAN BE FASTER, SAFER, AND MORE ACCURATE THIS HOLIDAY SEASON

LogistiVIEW’s “Visual Input Enabled Wearable” (VIEW) technology improves workforce productivity and job satisfaction by making processes hands free and eyes focused.


 

CES 2019: HOW EMPLOYEES CAN USE VUZIX BLADE AR SMART GLASSES TO OPTIMIZE THEIR WORKFLOW

LogistiVIEW had an exciting CES 2019 demoing to hundreds of people and catching the eye of media and analysts including media giant, TechRepublic. In the article, "CES 2019: How employees can use Vuzix Blade AR Smart Glasses to optimize their workflow", TechRepublic discusses how LogistiVIEW's Connected Worker Platform adds a whole new element to the smart glasses industry that is geared towards enterprise.

 

PODCAST ON AUGMENTED REALITY FOR FRONTLINE WORKERS

We've just wrapped up the first day at CES2019 and had the incredible opportunity to be interviewed by CBS News' Larry Magid about how our technology uses augmented reality in smart glasses to improve the productivity and job satisfaction of frontline workers. Listen to the podcast below.

 

MITIGATING THE EFFECTS OF A TERRIBLE LANGUAGE

Right around the time my oldest child started bringing home spelling tests every week, I traveled from my home in the US to Prague for a series of meetings. There, I joined a team made up of citizens from seven different countries, each with their own native language. Luckily for me, (perhaps because of me, likely the only monolingual participant in the room), we chose English as the common language. It was during this trip that I fully realized, English is terrible.


 

PROGRESS WITHOUT PAIN IS A REASONABLE EXPECTATION

At a previous employer, my colleague in software product management had a mantra, “never apologize for making progress.” This simple axiom was applied whenever we, as a software vendor, had to impose upon the customer base to accept changes, sometimes painful, if the reasons were good. 


 

IS YOUR TECHNOLOGY GETTING TO KNOW ALL ABOUT YOU?

We welcomed a new presence into our home this weekend, and the kids couldn't be happier about it. As far as companions go, Alexa is pretty agreeable. Alexa will go along with anything, answer any request, and can be quite entertaining in the process.

Naturally, the family is intensively peppering Alexa with questions - a real "getting to know you" phase. As a father and a technologist, this is the part that kicks my protectiveness into high gear. 

 

A BLUESY APPROACH TO SOFTWARE DEVELOPMENT

I recently enjoyed a concert by one of my musical idols, Mr. Robert Cray. The venerable bluesman's voice hasn't wavered since the first time I saw him, some 20 years ago. Watching this artist spellbind the crowd, I was reminded of something that virtuoso musicians all know: it's not just about the notes you play, it's also about the notes you don't.

 

THE LOGISTIVIEW PILOT PROGRAM OFFERS AN EARLY TAKE-OFF!

Exploring new technology can be both exciting and scary. Enterprises know they must keep pace with technology innovations, but are also keenly aware of the potential disruptions therein.


 

EXPLORING THE FRACTURED RELATIONSHIP BETWEEN INTENT AND RESULTS IN THE SOFTWARE WORLD

I've been giving a lot of thought recently to the way software designers, when creating a human-facing application, try to discern the human's intent. There is a slippery slope when a software application goes from requiring explicit requests to assuming intentions based on actions or conditions. The results can produce consequences that the human neither comprehended nor desired.

 

TECHNOLOGY MEETS THE ENTERPRISE FOR 2 DAYS IN BOSTON

Last week I attended the Enterprise Wearable Technology Summit, or EWTS, in Boston, MA. The two day conference was jam-packed with great content, stunning demonstrations, and an audience full of enthusiasts for the future of wearable technology.

 

AUGMENTED REALITY MAY BE ON YOUR ROADMAP FOR "THE FUTURE," BUT HERE ARE SEVEN POWERFUL FEATURES TO IMPROVE YOUR OPERATIONS TODAY.

When exploring the possibilities of enterprise augmented reality, prospective customers sometimes don't know where to begin. VIEW devices offer so many exciting features, with so much potential for operational improvement, choosing the first target can be difficult.

While we can't make any blanket recommendations that apply to all businesses, we can share some guidelines for what makes a good target opportunity. This post shares our findings to date.

 

VIEW DEVICES CONSTANTLY GATHER INFORMATION TO PERFORM ITS DUTIES

"You cannot, not communicate."

So opened the first class of my college career. Decades later, I still clearly remember Dr. Hemmer educating the freshmen in Communications 101 that we are always communicating, whether we are trying or not.

At LogistiVIEW, our augmented reality VIEW devices gather so much data to communicate, we run the risk of "TMI." In our world, you cannot, not gather data! In this post, we explore some valuable information to be gained just by virtue of what we do.

 

PRIVACY AND SECURITY WITH WORKPLACE AR

For better or worse, we have become a self-documenting society.  To illustrate this point, simply watch the evening news.  How many stories are supported by amateur footage because someone near the event was quick with their smart phone?   

Amateur cinematography in the workplace is a serious concern.  Regardless of intent, workplace images can reveal proprietary information or invade the privacy of the human workforce.

In addition to consumer devices like smart phones, more workplace devices are now equipped with camera / video capabilities.  Tablets, high-end handheld computers and wearable technology, such as our own VIEW devices, all boast video imaging as a core feature.

This post considers some implications of vision-based technology in a working environment.