MITIGATING THE EFFECTS OF A TERRIBLE LANGUAGE

Right around the time my oldest child started bringing home spelling tests every week, I traveled from my home in the US to Prague for a series of meetings. There, I joined a team made up of citizens from seven different countries, each with their own native language. Luckily for me, (perhaps because of me, likely the only monolingual participant in the room), we chose English as the common language. It was during this trip that I fully realized, English is terrible.


 

EXPLORING THE FRACTURED RELATIONSHIP BETWEEN INTENT AND RESULTS IN THE SOFTWARE WORLD

I've been giving a lot of thought recently to the way software designers, when creating a human-facing application, try to discern the human's intent. There is a slippery slope when a software application goes from requiring explicit requests to assuming intentions based on actions or conditions. The results can produce consequences that the human neither comprehended nor desired.

 

TECHNOLOGY IN THE WORKPLACE MUST RESPECT THESE CORE VALUES.

Earlier in my career, I had the opportunity to discuss workforce management with many companies. Specifically, how were these enterprises measuring their hands-on workforce, such as warehouse, delivery, retail and even call center employees?

While many variations exist, three attributes recurred frequently enough such that I now consider them the central pillars of an effective hands-on workforce. As with any core principle, a company who values these attributes will measure, encourage, and continually strive to improve in these areas.

Simply put, they are: safetyaccuracy and efficiency.

A significant aspect of the LogistiVIEW solution is enabling workforce excellence. The remainder of this post will examine each of these three pillars in more detail.

 

LOGISTIVIEW EXPLORES THE RELATIONSHIP BETWEEN CLOUD, BIG DATA AND INTERNET OF THINGS (IOT)

We in the tech industry love our buzzwords. We put them through hype cycles and go all-in to gain serious mindshare.

In this entry, we will examine synergies among the three most prominent technology buzzwords today, and introduce a new one that is right up in our wheelhouse.

 

LOGISTIVIEW PARTNER VUZIX ENABLES THE EFFORTLESS HUMAN INTERFACE VIA THE M300.

Recently, we enumerated the attributes we use when qualifying VIEW devices in pursuit of the Effortless Human Interface. Our new partner Vuzix rose to the occasion with the M300.

 

IDENTIFYING WEARBLES FOR THE EFFORTLESS HUMAN INTERFACE

A previous entry in this blog introduced the Effortless Human Interface. This concept crystallizes our commitment to freeing productive hands from the burdens of cumbersome input devices.

As the marketplace grows with new entries in the "wearables" category, we at LogistiVIEW submit the following checklist. We use it to determine which VIEW devices are truly capable of implementing our notion of an Effortless Human Interface.

 

WITH AUGMENTED REALITY, THE "EFFORTLESS HUMAN INTERFACE" FUNDAMENTALLY CHANGES THE HUMAN / COMPUTER RELATIONSHIP.

Every company has its own set of core values. Policies and practices may change over time, but the core values should remain constant.

At LogistiVIEW, one of our core values is this: We hate "users."

 

HOW AUGMENTED REALITY WILL TRANSFORM ENTERPRISE LOGISTICS

In the earliest iterations, the systems issued their task instructions via printed reports. Operators would carry them on clipboards and write down information along the way. Task completion acknowledgements would later be entered back into the system by that mysterious department called “Data Processing.”


David Erickson

David Erickson

Supply Chain Software Development Veteran, Efficiency Expert, Ergonomy Fanatic

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